Your Data at HighSpin Casino: A Step-by-Step Notice

How HighSpin Casino collects, uses and retains your data, how long each stage takes, and your rights timeline under the UK GDPR.

Your relationship with HighSpin Casino generates data from the moment you sign up. This notice follows that data step by step, from collection to deletion. It follows UK data protection law, the UK GDPR and the Data Protection Act 2018.

What We Collect, From Registration Onward

Data collection starts at registration and continues throughout your account’s life. Every category below serves your account, our legal duties, or the security of HighSpin Casino.

CategoryExamples
Identity dataName, date of birth and identity documents used for verification.
Contact dataEmail address, phone number and postal address.
Financial dataDeposit and withdrawal methods, transactions and GBP balances.
Technical dataIP address, device type, browser and login records.
Usage dataGames played, session length and your activity at HighSpin Casino.

How Each Category Gets Used

Each use rests on a lawful basis. That means our contract with you, a legal duty, or a legitimate business interest.

  • Creating and managing your account, and processing deposits and withdrawals.
  • Verifying your identity and age for licensing, KYC and anti-money-laundering rules.
  • Detecting fraud, protecting HighSpin Casino, and enforcing our terms.
  • Sending service messages, plus marketing you can opt out of whenever you choose.
  • Improving our games, performance and customer support.

Cookies Set During Your Visit

HighSpin Casino places cookies the moment you land on the page, before you even register. These cookies keep you logged in, remember your preferences and show how HighSpin Casino performs. Non-essential cookies stay optional. Turn them off in your browser settings whenever you like. Some features may then stop working.

Who Controls Your Data

Costa Matrix Group LLC operates HighSpin Casino under Costa Rica’s Law No. 9050. The licence covers legal person 3-102-934519. Costa Matrix Group LLC does not hold a licence from the UK Gambling Commission. As data controller, Costa Matrix Group LLC decides how and why your data gets processed. Reach the team about this notice through 24/7 live chat.

Who Sees Your Data, and When

HighSpin Casino never sells your personal data, at any point. We share it only when needed to run your account. Payment processors see transaction data the moment you deposit or withdraw. Identity-verification providers see your documents during account checks. Regulators and authorities receive data only when the law requires it.

Protecting Your Data From Day One

HighSpin Casino encrypts your data and restricts access from the moment we collect it. Regular security reviews check that these controls still hold. We keep personal data only as long as the original purpose needs it. Regulation can extend that period. Once that period ends, HighSpin Casino deletes or anonymises the record.

Your Rights, and How Fast We Respond

UK GDPR gives you rights over your data. You can request access, correction, erasure, restriction, objection, or portability. Contact us through live chat to use any of these rights. We aim to respond within one calendar month, the standard UK GDPR timeframe. If our response falls short, you can complain to the Information Commissioner’s Office (ICO).

When This Notice Changes

HighSpin Casino updates this notice from time to time, as processes or rules change. The date on the published page always shows the latest version. For any privacy question, contact HighSpin Casino at [email protected] or through 24/7 live chat.

Updated

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